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Deleting cookies
Last updated:
If you are encountering irregular occurrences in Classroomscreen, sometimes the problem can be solved when moving ahead with the steps below.
note:
After deleting your Cookies, you will always have to login again.
Here you will find instructions for each browser
If you do not use one of these browsers, check out our Supported browsers page for more information.
Chrome
Chrome
1. Open Chrome
2. At the top right, click More, and then Settings
3. Click Privacy and Security, and then Delete browsing data
4. Check Cookies and other site data
5. Click Delete data
Make sure your browser is fully closed before continuing.
On Windows
On Windows
- Click the X in the top-right corner of the browser window
- Make sure all browser windows are closed
- If needed, press Ctrl + Shift + Esc to open Task Manager and ensure the browser is not still running
If the issue still persists, try restarting your device. This can help clear temporary system issues.
If you’ve tried the steps above, including refreshing the page while bypassing the cache, and the issue persists:
- Make sure you are using a supported browser
- Check that your school or network has whitelisted our domains
If the problem continues, please contact our support team.
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